Are birthday parties exclusive?
Birthday parties are not exclusive. We have birthday parties going on while we are open for open bounce. During your party you will have a party host who will keep the jumpers together as a group and move them from section to section. We do our best to ensure parties get the best experience at Bounce! by managing their time with the public.
How many guest can your room hold?
All party rooms can hold 40-50 guest comfortably. Please call in advance if you are planning a larger party. Adjustments for larger party sizes can be arranged.
Are parents allowed to bounce?
Parents are more than welcome to join the party. If parents will be bouncing for the full 90 minutes of jump time there is a $25 extra fee. This charge can be paid at our front desk or it can be added on to the final bill. If parents are only assisting young children, there is no charge. Anyone who will jumping or assisting must have a waiver signed.
Do you have character rentals? Are you allowed to bring in any vendors?
Yes, character rentals are an additional $150 charge. We currently offer: Elmo, Mickey and Minnie Mouse, Superman, Spiderman, Anna and Elsa, Tinkerbell, Belle, Snow White, Cinderella, Captain America. Please call ahead for character availability. You can also bring in your own vendor. Characters are only allowed to join the party during their time in the party room (the last 30 minutes).
Can we bring in our own food or cake?
We offer a full catering menu from Lia’s Pizzeria. Anything not offered on the menu you can more than welcome to bring in on your own. However, we do not allow sternos in the facility. We also offer Carvel cake as an add-on or you can bring in your own cake. We have a freezer or refrigerator for all cake types.
Can we bring in decorations?
Yes, you can bring in your own decorations. Please let a party planner know in advance if you are bringing in your own supplies. Balloons are not allowed in the facility due to our high ceilings.
What party paper goods are included? Do you have any themes?
Our party paper goods are general birthday themed. You can bring in your themed supplies if you prefer. We offer: table clothes, plates, napkins, and utensils. Cups are NOT included.
Can you apply a Groupon to a birthday party?
Groupons cannot be applied to birthday parties. They are only valid for open bounce. Please see the fine print of group on to check availability.
Are siblings of the guest of honor counted as a guest?
Siblings of the guest of honor are counted as guest if they will be patriating during the party.
At what age do you start charging jumpers?
As long as a child can walk they can bounce. We have a Bounce Jr! section for ages 6 and under. If a child will be bouncing for the full duration of the party they will be charged.
Are the pizza slices full slices or cut in half?
The pizza slices are full slices. They are not cut into 16th unless requested by the costumer.
Is gratuity included in the pricing?
Gratuity is not included in the pricing. Our party host who works directly with the party, do their best to ensure your children will leave Bounce! with a smile on their faces. To complement their hard work we typically see a 10-20% percent gratuity off of your subtotal. Gratuity is cash or credit.
Are party favors included in the package?
Party favors are not included. Party favor add-ons are available to add on to your package.
Does every guest need to have a waiver signed?
Any who is going to be participating (adult or child) must have a waiver signed. Any guest under the age of 18 must have a waiver signed by a parent or legal guardian.
Can we bring in piñatas?
All piñatas must be string piñatas. However, piñatas are not always recommended due to time constraints in the party room.
Do I need to know how many guest I will have before booking the party?
No. When booking the party you only need to give an approximate number. We will give you a call closer to the date of the party to confirm the final number of guest.
How can I book a party?
You can either call to speak to a party planner (516-762-1300), come to speak to someone in person, or you can now book online. When booking online expect to receive a call from a party planner within 24 hours of booking to confirm the booking.
Can I leave a cash/check deposit?
What forms of payments do you accept?
Bounce accepts credit card (Visa, Master Card, and Discover), cash, or check.